• 2 Electronic Mail
  • 2.1 What is my email address?
  • 2.2 How do i find other staff member's email address?
  • 2.3 Email Etiquette
  • 2.4 Which software should i used for email

 

2.1 What is my email adress?

If someone asks for your email or Internet address, give them the following:
"[email protected]".

 

2.2 How do i find other staff member's email address?

You can locate other staff member's email address in the staff list at our homepage.

 

2.3 Email Etiquette

Electronic mail makes it easy to draft a message and quickly send it on its way. With just a few more keystrokes, you can even send copies of that message to others. But the drawbacks of written communication may cause your email messages may say more than you intended. For example, the phrase you chuckled at while composing may be interpreted by readers as insulting or inflammatory. Such communications can escalate into a "flame war," all because of a misunderstanding.

When using email for your correspondence, follow these guidelines when composing your messages. They will help you communicate more efficiently and effectively with your colleagues.

1. Make email messages brief and to the point. Avoid abbreviations your reader might not know.
2. Use the SUBJECT line when sending a message. Busy users do not have time to read all mail at one sitting. The subject line allows users to scan for messages with the highest priority.
3. If you are responding to a previous message, summarize that message in your reply. This helps your reader remember the original message, and gives context to your reply.
4. Use upper and lower case letters in your messages. All upper case is harder to read. In addition, messages typed in upper case seem to be SHOUTING AT YOU!
5. Do not abuse the power of electronic mail. Flooding the network with large messages or "junk" mail can paralyze some computer nodes and disrupt normal network operations.
6. Use special symbols or words to indicate humor or an emotional response. Many people use symbols such as :-) or ;-) to indicate humor. Emotional responses can be indicated with the annotation "Flame!" or "Flame on" and "Flame off." Such indications alert the reader that you realize you are being emotional.
7. Use correct grammar and spelling. Your correspondence will appear more professional and will help generate a good "first impression".
8. Never read messages displayed on another person's monitor without permission. It is rude, as well as a breach of privacy, to read someone else's mail, whether it is postal or electronic mail.

2.4 Which software should i used for email?

You can use various type of email software to access your email account. However, email software the comes with Internet Explorer and Netscape Composer is recommended because it is already installed in every PC in Rich-Kay Technology.